My name is James Guthrie, and I am the founder, owner, and sole operator of EZPC Technology Solutions, LLC.

With more than a decade of experience in customer relations and information technology, I have worked across residential, enterprise, and business-to-business environments, helping individuals and organizations solve technology challenges with confidence.

My journey began as a repair technician at a well-known technology retailer, where I gained hands-on experience diagnosing and repairing a wide range of computer and technology issues. While the technical work was rewarding, I became frustrated by the lack of personal connection with customers and the industry practice of outsourcing work to third-party vendors without clearly communicating that process. I believed customers deserved better: honest communication, direct accountability, and a technician they could trust.

While attending college, a close friend and I launched the original version of this business with the goal of providing a more personal approach to technology support. As our careers developed and new opportunities arose, maintaining and growing the business became increasingly difficult, and we ultimately decided to put those plans on hold.

Today, with years of additional experience, knowledge, and customer service expertise, I am proud to bring EZPC Technology Solutions back to life.

My mission is simple: provide professional, reliable, and compassionate technology support to homeowners, students, remote workers, and small businesses throughout the Triangle area. Whether it's repairing a computer, optimizing a home Wi-Fi network, setting up a home office, or helping someone understand their technology, I believe every customer deserves clear communication, honest recommendations, and personalized service.

When you contact EZPC, you're not dealing with a call center, a third-party contractor, or a large corporation. You're working directly with me.